Does the online store carry the same items as your retail store?
Items arrive to our brick-and-mortar shop first, therefore sometimes an item may sell out in store before being made available to order online. If you saw something in the retail store that you can’t find on our website, give us a call at (587) 372-MOTO (6686) or send us a message and we will try to track the item down for you.
I saw something online earlier that I can no longer find on the website. What happened?
It is possible that the item has sold out or is no longer available. Send us a message describing what you are looking for and we will do our best to track the item down.
Can you contact me when an item that is currently sold out becomes available to order online?
Absolutely! When we sell out of certain sizes or colors of current stock, we can contact you when more become available. In some cases we can set that product aside to guarantee your order. If you know what you want, please give us a call at (587) 372-MOTO (6686) or email us at firstname.lastname@example.org and we will do what we can to guarantee your future purchase.
Can I purchase an item online that is no longer shown on your website?
Sometimes. For special requests or specific questions about our products or products you may have seen elsewhere, please call us at (587) 372-MOTO (6686) or send us an e-mail at email@example.com.
Want a specific item we don't carry in store or online? We can special order many items we do not normally carry as part of our store stock. Send us an email or call us about what you are looking for, we will get back to you with a price and estimated time of arrival. Note that for special orders, we kindly request payment be made in advance.